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FAQ
HOW DO I BUY & RECEIVE MY COINS?
Buying and receiving your MUT Coins is very simple. The following steps should help you complete your purchase hassle free.
Step 1:
Pick what platform you would like to purchase coins on (Xbox One, Playstation 4 or PC). Next you need to select the amount you would like to buy (i.e. 100,000)
Step 2:
Go into you MUT Binder and find a player that is auctionable that you want us to purchase. You want to chose a player that has no value to your team like a Silver or Gold Item. Then type the player's name inside the box so that way we know what card we need to purchase.
Step 3:
Fill out the payment information & check out using our secure payment gateway.
Step 4:
Load up Madden on your console and go to the auction house. List the player your found earlier that you are okay parting ways with (preferably not a player of any value) for the amount of coins you are purchasing (If you don't have a card you can buy one for 500 coins from the MUT Store). Example: if you are purchasing 300,000 coins that is what the buy now of the card should be. Also be sure to post the card for 24 hours and to put the Start Price that is listed in the order form.
Step 5:
Once the Order is paid for we will purchase the card that you have posted to the auction house within 1-10 minutes and the coins will be on your Madden Ultimate Team account.
HOW DO I BUY TRAINING POINTS?
Step 1:
Determine the amount of training points you are buying and the amount of cards you will need to post on the trade block (do not click the training points yet)
25,000 Training Points: 5 Players
20,000 Training Points: 4 Players
17,500 Training Points: 4 Players
15,000 Training Points: 3 Players
12,500 Training Points: 3 Players
10,000 Training Points: 2 Players
7,200 Training Points: 2 Players
3,600 Training Points: 1 Player
2,500 Training Points: 1 Player
1,800 Training Points: 1 Player
1,300 Training Points: 1 Player
900 Training Points: 1 Player
640 Training Points: 1 Player
450 Training Points: 1 Player
Step 2:
Find a worthless player in your item binder. You may need more than one player depending on the amount of training that you purchased. Please enter the PLAYER NAME - OVR - POSITION - TEAM in the order form below.
Step 3:
Post the player(s) on the TRADE BLOCK for a time of 2 DAYS 2 HOURS and TEAM WANTED VIKINGS
Step 4:
Add the Training amount to your cart and checkout.
Step 5:
We will place offers on your players within 1-10 minutes. Accept the trades and then quicksell each card to receive your training.
Step 6:
Please come to the website chat located in the lower right hand of the site if you have any questions or need any additional help.
HOW DO I BUY A PLAYER?
Step 1:
In the PLAYERS SECTION of the website find the player you wish to purchase.
Step 2:
Directly below you will enter the details of a worthless card from your Item Binder that you will be posting on the TRADE BLOCK. You will enter the Name, OVR and POS of this player here and click either PS4 or XB1 depending on your system.
Step 3:
You will then post this worthless player on the TRADE BLOCK for 2 DAYS 2 HOURS & TEAM WANTED VIKINGS.
Step 4:
A member of the Mr. MUT Coin Staff will place a TRADE offer on the item you posted to the TRADE BLOCK. Verify that the offer matches the item that you ordered then choose to ACCEPT the trade. You'll now have the player you ordered!
EA TAX IS 10%, DO YOU COVER IT?
We do not cover EA 10% Tax. We are known for having the cheapest prices in the indusry.
WHO IS MADDEN MUT COINS?
We are Madden MUT Coins – the most reliable, cheapest, trusted, fastest Madden coin store in the world. We created this site to offer the cheapest prices in the industry. We don't offer discount codes because our prices are already so low.
We have sold billions of MUT coins to tens of thousands of customers. Read about what they have to say about us on our review page here.
If you have any more questions read our FAQ page here or contact our customer support team: support@maddenmutcoins.com.
WHY BUY COINS FROM US?
- We have been selling MUT coins for over 8 years and know exactly what you expect from us.
- We offer the fastest delivery on the Planet!
- A fast and responsive customer service team 24 hours a day 7 days a week. Stop by our website chat at any hour of the day and there will be someone to help you
- The cheapest prices and best discounts anywhere.
- We are one of the most experienced and trusted coin sellers in the market.
I HAVE NOT RECEIVED MY COINS, WHAT DO I DO?
You can email support@maddenmutcoins.com or send us a text 24/7. Alternatively, you can head over to our live chat on the bottom right hand corner of the page and we will be happy to help you. 99% of the time your coins should be sent to you on time, however sometimes there may be a short delay if we can not locate your card, you did not follow instructions or two of the identical card are listed for the same price.
CAN I SELL MY COINS TO YOU GUYS?
Of course! Tired of playing MUT? Just fill out the form on our sell coins page and our staff with get back to you within an hour.
You can sell to us the following ways ways:
- Message us on Twitter: https://www.twitter.com/BuyMaddenMUT
- Email us: support@maddenmutcoins.com
- Head over to our Sell Page on our website
- Head over to the live chat on our website and speak to us
WILL I BE COMPENSATED IF I RECEIVE MY COINS LATE?
Yes, we take great pride being the fastest mut coin delivery service in the world which is why if you don’t receive your coins within an hour we will compensate you with a 30% discount code on your next order.
HOW DO I KNOW YOU GUYS ARE LEGIT?
We have been in the coin industry and are experienced coin sellers for over 8 years and have delivered to thousands of customers.
We are also advertised by many known Madden Youtubers and Twitch streamers, so you know you can trust us in providing you with the best services. You can also check us out on twitter @BuyMaddenMUT for tweets/retweets/likes from our many happy customers and sellers shouting us out.
Take a look at our reviews page and see for yourself!
WHAT PAYMENTS DO YOU HAVE?
You can pay using any Debit or Credit Card on our website. We accept all major cards such as VISA, Mastercard, AMEX, Discover and more.
Don't worry, we do not have any access to any of your private information, as it is all secure and safe through our payment provider Shopify, so you can feel safe when buying from us.
If you are having trouble checking out you can send us an email an we can find an alternate payment method.
CAN I SPONSOR YOU?
We're very invested in the growth of the madden community and are constantly looking for new sponsors. Please send us an email with the subject ' SPONORSHIP ' if you think we would be a good fit for you and be sure to check out the sponsors page for our current sponsors.
WILL BUYING COINS GET ME BANNED?
We have never received any report of a single ban. We have sold billions of coins to tens of thousands of customers already and have been selling MUT coins for over 7 years so rest assured you can purchase MUT coins from us without the worry of any ban. Coins will always be delivered within 5 minutes after purchase.
WHAT IS YOU REFUND POLICY?
To learn more about refunds and exchanges, you can visit our refund policy page.
If we didn't answer your question, reach out to us at support@maddenmutcoins.com
WHERE DO I ENTER MY DISCOUNT CODE?
You can enter your discount code at the checkout screen after you fill out your order form.
All discount codes expire within 1 month.
Please note that at this time all discount codes are only valid for Madden 21.
Discounts are not valid for any Solo Grinding Service or Quicksells.
All discounts are reflected in the cart before check out.
We do not cover EA Tax with discounts that give extra coins
